Rewards Program Page

Starwood Preferred Guest

Rewards Program Information

Program Benefits

  • While Preferred Guest is the program’s base tier, it is anything but basic. It provides entrée to a rich and fulfilling world of extraordinary travel and entertainment experiences.

Welcome To A World Of Award-Winning Benefits:

  • Members will have access to exclusive benefits and redemption opportunities 
  • remarkably valuable currency, Starpoints, will transform their loftiest travel and entertainment dreams into rich reality, from free nights at some of the most enchanting hotels on earth to many other travel, merchandise and once-in-a-lifetime entertainment rewards
  • At the Preferred level, members will earn 2 Starpoints per every eligible dollar spent at over 1000 of Starwood’s participating properties
  • Redeem Starpoints for a host of extraordinary rewards, including free nights and airline tickets
  • With Starwood's no blackouts policy, if there is a standard room available, or a flight available through their SPG Flights program, members can redeem for it

Reward Opportunities Around The World:

  • Free Night Awards with No Blackouts:
    • Notably the richest redemption opportunity offered, this benefit assures the ability to redeem Starpoints any time members want to go
    • If there is a standard room available, members can have it
    • And members can achieve a free night with as few as 2,000 Starpoints for Category 1 properties1
  • Award Flights:
    • Transfer Starpoints to more than 30 major airlines, most on a 1:1 basis
    • Also receive a 5,000 Starpoint bonus when members transfer 20,000 Starpoints to miles2
  • Cash & Points:
    •  Redeem Free Nights Awards using a combination of cash and Starpoints3
  • Redeem for Room and Suite Upgrades:
    • At participating hotels, where available, upgrade to a Specialty Room for a few as 1,000 Starpoints or a Suite for as few as 3,000 Starpoints4
  • 5th Night Free:
    • Redeem 4 nights at select properties and members 5th consecutive night is free5
  • 50% off Rack Rate:
    • Redeem 1,000 Starpoints for a 50% off regular rack rates certificate6
  • Nights & Flights:
  • Use Starpoints to pay for their airfare and hotel costs7
  • Instant Awards:
    • Redeem from an array of in-hotel indulgences
    • Ask about it at the hotel
  • Partners:
    • Redeem for products and services from Starwood's slist of partners
  • Moments:
    • Redeem for once-in-a-lifetime experiences

Additional Benefits To Embrace:

  • Buy Starpoints to achieve free nights, free flights or room upgrades faster
  • Enjoy an exclusive 35% discount at more than 125 participating destinations worldwide, including Hawaiian resorts and European cities8
  • Redeem Starpoints instantly online, over the phone or at the hotel
  • Transfer Starpoints between accounts with members of the same household
  • Enjoy Free Nights even faster - The Starwood Preferred Guest Credit Card from American Express, lets members earn Starpoints faster
  • Starpoints never expire as long as members have Starpoints activity at least once every 12 months

Terms and Conditions of The Above Benefits:

  1. Subject to availability at check-in for the length of the stay, provided the room was not booked through a pre-paid third-party channel. Specialty Suites such as, but not limited to, premium view, Presidential, Honeymoon, and multiple bedroom suites are excluded. This benefit does not apply to all-suite hotels. Best rooms are identified by each property and may not include upgraded Towers level accommodations unless Towers level accommodations are booked originally. The upgrade benefit is available for one room for the personal use of the Member only, regardless of the number of additional rooms purchased by the Member. This benefit is not offered at Aloft and Element properties.
  2. Subject to availability at resort and conference center hotels.
  3. Not available when room booked through a third-party (excluding travel agency) channel.
  4. Applicable to one standard room booked by 3 p.m. local time 72+ hours before day of arrival at participating hotels. Member must pay regular RACK rate. Black out dates apply. Not available at resorts. Room upgrade and Free Night Award redemption do not apply when this benefit is utilized. Minimum length-of-stay requirement must be met.
  5. Check-cashing privileges of $300 U.S. or equivalent per Eligible Stay at some Participating Properties, subject to local banking and foreign exchange regulations. As applicable, checks may be cashed in local currency only.
  6. No blackouts applies to standard rooms only. Starpoints required for a free night range from 2,000 Starpoints for a weekend night in a standard room at a Category 1 hotel to 35,000 Starpoints for any night in a standard room at many Category 7 hotels. Category 7 properties that are all suites or villas require a higher Starpoint redemption.
  7. 5,000 Starpoints® bonus is awarded only when 20,000 Starpoints are transferred as part of the same transaction and is based on airlines with a 1 Starpoint® to 1 mile conversion rate; equivalent bonus will be awarded in accordance with other airline conversion rates. A domestic ticket includes airfare only. Fees, taxes, and terms and conditions vary by airline. For a list of participating airlines, transfer ratios and full program details, go to www.spg.com. Participating airlines and transfer ratio are subject to change. Check with the frequent flyer program for details on redemption of airline miles.
  8. Cash & Points required range from $25 and 1,200 Starpoints at a participating Category 1 property in Asia Pacific to $150 and 8,000 Starpoints at a participating Category 6 property. Offer is valid only at properties participating in the promotion. Cash & Points is offered at Category 1 and 2 hotels in Asia Pacific only. Cash & Points is not offered at Category 7 hotels. Black-out dates may apply. Rooms are for single or double occupancy; charges may apply for additional guests. Guest is responsible for all taxes and service charges affiliated with the award reservation. The USD cash component of this award is as listed. The USD amount will be converted to local currency when it is posted to the guest’s folio.
  9. Number of Starpoints required for upgrade are per room/per night and range from 1,000 Starpoints for a room upgrade at a Category 1 property to 2,750 Starpoints for a room upgrade at a Category 7 property and 3,000 Starpoints for a suite upgrade at a Category 1 property to 35,000 Starpoints for a suite upgrade at a Category 7 property. Upgrade types may include larger rooms, a Club Room, Westin Guest Office ®, Corporate Club Room, Smart Room, a room on a floor that may include Club Lounge Services or Concierge Services, suites, or a room based on type of view or floor within the hotel. Types of rooms available varies by property. Category of upgrades and Starpoints needed for an upgrade are determined by each property and are subject to availability.
  10. The free night offered with any Fifth Night Free Award applies only to the fifth consecutive night within the same stay and the same room for which that award was ordered. There will be no Starpoints refund or free night credit for any unused portion of a Fifth Night Free Award.
  11. 50% Off Regular Rack Rates awards are subject to availability and are valid for a stay of five nights or less.
  12. Members can redeem 60,000 Starpoints for 50,000 airline miles and five nights at a Category 3 property, or 70,000 Starpoints for 50,000 airline miles and five nights at a Category 4 hotel or resort. Nights & Flights redeemed must be made by calling their local Customer Contact Center at least 30 business days prior to the arrival date. This award is only offered with airlines with a 1 Starpoint to 1 Airline mile transfer ratio.
  13. Discount is off or rack rate at participating resorts, based on availability at the time of reservation. Advance reservations are required.
  14. Available in U.S. only. To be eligible to receive 25,000 bonus Starpoints, members must make their first purchase with the Starwood Preferred Guest Credit Card within one year of Card approval. Bonus Starpoints are for first-time Starwood Preferred Guest Credit Cardmembers only.

Rewards Without a Credit Card?

Yes

How to Earn

Guest Preferred Members Earn:

  • 2 Starpoints per every eligible dollar spent at over 1000 of Starwood’s participating properties.

Gold Preferred Members Earn:

  • 3 Starpoints for every eligible U.S. dollar spent

Platinum Preferred Members Earn:

  • 3 Starpoints for every eligible U.S. dollar spent

Additional Earning Information:

  • Members may earn Starpoints for Eligible Charges paid at Participating Properties by providing their Membership number at time of reservation or check-in
  • Participating Properties” are those hotels or resorts that (i) are owned, managed or franchised by Starwood Hotels under the following brands that participate in the program: 
    • Le Méridien
    • Four Points by Sheraton
    • Westin Hotels & Resorts
    • The Luxury Collection
    • aloft
    • Sheraton Hotels & Resorts
    • Element(SM)
    • St. Regis Hotels & Resorts
    • W Hotels brands
  • Members may also earn Starpoints for food and beverage charges of US$10 or more in Participating Properties’ restaurants even if members are not a registered guest, when they present their Membership card.
  • However, these earnings will not count as an Eligible Stay or Eligible Night towards elite levels of Membership or for threshold bonuses and promotions.
  • To earn frequent flyer miles, members must enroll in Starwood Preferred Guest and select frequent flyer miles in a participating airline loyalty program as their earning currency via either the spg.com/moremiles website or with a SPG Customer Contact Center Associate.
    • Starwood will transfer the Starpoints earned for each stay to the selected participating airline.

Earning points with affilate partners:

  • Members may have the opportunity to earn Starpoints from time to time from companies affiliated with the Program, such as specified credit card companies, car rental companies and other ground transportation companies.
  • Members may also have the opportunity to transfer points in another company’s loyalty program to Starpoints.

How to Redeem

Members can redeem their points for a variety of redemption options:

  • Free Night Awards:
    • Free Nights start as low as 2,000 Starpoints for Category 1 hotels. (Required Starpoints vary based on hotel category.)
    • Starwood Preferred Guest is the only program with no balckout dates on free night awards
    • If Starwood has a standard room available members can have it
    • If members want to conserve their Starpoints they can take adavantage of Starwood's Cash & Points program at select hotels.
    • Members can use their Starpoints to stay four consecutive nights at select properties and Starwood will give a free fifth night

Starpoints Needed by Hotel/Resort Cateogry:

 

Hotel Category1234567

FreeNight Weekdays

(Sunday-Thurday)

3,0004,0007,00010,00012,000-16,00020,000-25,00030,000-35,000

Free Night Weekends

(Friday - Saturday)

2,0003,0007,00010,00012,000-16,00020,000-25,00030,000-35,000

 

Fifth Night Free: Redeem 5 ngihts and the fifth is free at category 3,4,5,6, and 7 hotels

 

Hotel Category1234567
5th Night FreeN/AN/A28,00040,00048,000-64,00080,000-100,000120,000-140,000

 

Members can redeem free nights using a combination of cash and Starpoints.

  • Cash components of this award that are confirmed in non-USD will be adjusted, as needed, to reflect the USD equivalent of the award before being posted in local currency to the customer's bill during the hotel stay
Hotel Category1234567
Cash & Points

1,200 Starpoints + $25
Offered at Asia Pacific, U.S.,

and Canadian hotels only

1,600 Starpoints + $30
Offered at Asia Pacific, U.S.,

and Canadian hotels only

2,800

Starpoints + $45

4,000 Starpoints + $604,800 Starpoints + $908,000 Starpoints + $150N/A

 

Members can redeem their points for airline tickets:

  • SPG provides two convenient ways to redeem Starpoints for airline travel:
    • Flights through SPG Flights:
      • Members can redeem Starpoints directly for airline tickets on hundreds of airlines through SPG Flights
      • If there is a flight available, members can redeem their Starpoints for a ticket
    • Transfer Starpoints:
      • To over 30 airline frequent flyer programs, most on a 1:1 basis
      • Transfer 20,000 Starpoints and SPG will include a 5,000 Starpoint bonus in their transfer
  • Members can use their Starpoints to pay for their entire vacation — hotel and airfare

Minimum Starpoints needed by Hotel/Resort Category:

Category Hotel1234567
Nights & FlightsN/AN/A

 

60,000

70,000N/AN/AN/A

 

Members can redeem points at SPG.com/Moments:

  • Members can use their Starpoints to bid on exlcusive access to once-in-a-lifetime experiences.
  • Past moments include:
    • A Justin Timeberlake Package (Excellent seats to a show as well as exclusive access to his rehearsal and unscripted preshow sound check)
    • A NASCAR Package (Watching the Pepsi 400 race of the NASCAR Nextel Cup from Nextel Tower, a meet and greet with four-time NASCAR champion Jeff Gordon and tickets to a Busch Series race.

Members can redeem points for merchandise:

  • Members can redeem their points for products and gift cards from partners such as:
    • Amazon
    • Starbucks
    • Gap
    • Bliss Spa
    • Westin At Home

Members can redeem their points for room and suite upgrades*:


Category Hotel1234567
Room Upgrade1,000-1,5001,000-1,5001,000-1,5001,000-1,5001,500-2,7501,500-2,7501,500-2,750
Suite Upgrade3,0004,0007,00010,00012,000-16,00020,000-25,00030,000-35,000

 

*Upgrade Starpoint amounts noted are per room/per night. Upgrade types may include larger rooms, a Club Room, Westin Guest Office, Corporate Club Room, Smart Room, a room on a floor that may include Club Lounge Services or Concierge Services, suites, or a room based on type of view or floor within the hotel. Each type of upgrade room is not available at all properties.

Starpoints for some Category 5, Category 6 and Category 7 hotels may vary depending on date of travel.

 

Members can redeem points for 50% off Regular Rack Rates:*

 

Category Hotel1234567
50% off Regular Rack Rates1,0001,0001,0001,0001,0001,0001,000

 

* Unlike Free Nights Awards, 50% Off Regular Rack Rates awards are subject to availability.

 

Members can donate their accumulated points towards a charity:

  • Members can dontate their points to a following charity:
    • The American RedCross
    • UNICEF

Members can trasnfer their miles:

  • Enjoy a 5,000-mile bonus when members transfer 20,000 Starpoints to miles
    • (must be transferred as part of the same transaction to receive the bonus miles).

Min Points to Redeem

2,000 For a Category 1 Hotel

Points for Award Night

2,000 for a Cateogry 1 Hotel

35,000 for a Category 7 Hotel

Elite Qualifications

Elite Status

# Of Stays per

Calender Year

# Of Nights Stayed

per Calendar Year

Preferred GuestAutomatically EnrolledAutomatically Enrolled
Gold Preferred1025
Platinum Preferred2550


Elite Benefits

Preferred Guest:

  • As part of the program, members will have access to exclusive benefits and redemption opportunities.
  • At the Preferred level, memebrs will earn 2 Starpoints per every eligible dollar spent at over 1000 of Starwood’s participating properties.
  • Redeem Starpoints for a host of extraordinary rewards, including free nights and airline tickets. With Starwood's no blackouts policy, if there is a standard room available, or a flight available through Starwood's SPG Flights program members can have it.
  • Starpoints never expire as long as members have Starpoints activity at least once every 12 months.

Reward Opportunities Around The World:

  • Free Night Awards with No Blackouts:
    • Notably the richest redemption opportunity offered, this benefit assures the ability to redeem Starpoints any time members want to go. If there is a standard room available, it’s theirs.
    • And members can achieve a free night with as few as 2,000 Starpoints for Category 1 properties1
  • Award Flights:
    • Transfer Starpoints to more than 30 major airlines, most on a 1:1 basis. Plus receive a 5,000 Starpoint bonus when members transfer 20,000 Starpoints to miles2
  • Cash & Points:
    •  Redeem Free Nights Awards using a combination of cash and Starpoints3.
  • Redeem for Room and Suite Upgrades.:
    • At participating hotels, where available, upgrade to a Specialty Room for a few as 1,000 Starpoints or a Suite for as few as 3,000 Starpoints4.
  • 5th Night Free:
    • Redeem 4 nights at select properties and members 5th consecutive night is free5.
  • 50% off Rack Rate.
    • Redeem 1,000 Starpoints for a 50% off regular rack rates certificate6.
  • Nights & Flights:
  • Use Starpoints to pay for their airfare and hotel costs7.
  • Instant Awards:SM
    • Redeem from an array of in-hotel indulgences. Ask about it at the hotel.
  • Partners:
    • Redeem for products and services from Starwood's slist of partners.
  • Moments:SM
    • Redeem for once-in-a-lifetime experiences.

Gold Preferred:

  • Earn Free Night Awards faster:
    • Gold members can increase their rewards to 3 Starpoints for every eligible U.S. dollar spent -- a 50% bonus over Preferred Guests.
  • Enhanced Rooms:
    • Rather than redeeming Starpoints for a better room, members are entitled to an automatic room upgrade at check-in when one is available.
    • An enhanced room includes rooms on higher floors, corner rooms, newly renovated rooms, or rooms with preferred views1.
  • 4 P.M. Late Checkout when available
  • Check -cashing privileges up to $300
  • Gold Preferred Guest special customer service telephone
    • Access number for reservations and information 888-626-4990 

Reward Opportunities Around The World:

  • Free Night Awards with No Blackouts:
    • Notably the richest redemption opportunity offered, this benefit assures the ability to redeem Starpoints any time members want to go. If there is a standard room available, it’s theirs.
    • And members can achieve a free night with as few as 2,000 Starpoints for Category 1 properties1
  • Award Flights:
    • Transfer Starpoints to more than 30 major airlines, most on a 1:1 basis. Plus receive a 5,000 Starpoint bonus when members transfer 20,000 Starpoints to miles2
  • Cash & Points:
    •  Redeem Free Nights Awards using a combination of cash and Starpoints3.
  • Redeem for Room and Suite Upgrades.:
    • At participating hotels, where available, upgrade to a Specialty Room for a few as 1,000 Starpoints or a Suite for as few as 3,000 Starpoints4.
  • 5th Night Free:
    • Redeem 4 nights at select properties and members 5th consecutive night is free5.
  • 50% off Rack Rate.
    • Redeem 1,000 Starpoints for a 50% off regular rack rates certificate6.
  • Nights & Flights:
  • Use Starpoints to pay for their airfare and hotel costs7.
  • Instant Awards:SM
    • Redeem from an array of in-hotel indulgences. Ask about it at the hotel.
  • Partners:
    • Redeem for products and services from Starwood's slist of partners.
  • Moments:SM
    • Redeem for once-in-a-lifetime experiences.

Platinum Preferred:

  • Earn Free Night Awards faster:
    • Members can increase their rewards to 3 Starpoints for every eligible U.S. dollar spent -- a 50% bonus over Preferred Guests.
  • Platinum Concierge:
    • Members receive unparalleled personalized service, from making reservations, requesting upgrades, redeeming awards and booking everything from opera tickets and baby sitters to getting information on local restaurants and sights
    • 888-625-4991
  • Receive Starwood's best Rooms:
    • Expect automatic upgrades at check-in, including Standard Suites1
  • 4 P.M. Late Checkout when available
  • Complimentary In-Room Internet Access
  • Complimentary access to the hotel gym and Executive Club level lounge at:
    • Westin, Le Méridien and Sheraton hotels and resorts where applicable.
  • Guaranteed room availability
  • Check - cashing privileges up to $300

Reward Opportunities Around The World:

  • Free Night Awards with No Blackouts:
    • Notably the richest redemption opportunity offered, this benefit assures the ability to redeem Starpoints any time members want to go. If there is a standard room available, it’s theirs.
    • And members can achieve a free night with as few as 2,000 Starpoints for Category 1 properties1
  • Award Flights:
    • Transfer Starpoints to more than 30 major airlines, most on a 1:1 basis. Plus receive a 5,000 Starpoint bonus when members transfer 20,000 Starpoints to miles2
  • Cash & Points:
    •  Redeem Free Nights Awards using a combination of cash and Starpoints3.
  • Redeem for Room and Suite Upgrades.:
    • At participating hotels, where available, upgrade to a Specialty Room for a few as 1,000 Starpoints or a Suite for as few as 3,000 Starpoints4.
  • 5th Night Free:
    • Redeem 4 nights at select properties and members 5th consecutive night is free5.
  • 50% off Rack Rate.
    • Redeem 1,000 Starpoints for a 50% off regular rack rates certificate6.
  • Nights & Flights:
  • Use Starpoints to pay for their airfare and hotel costs7.
  • Instant Awards:SM
    • Redeem from an array of in-hotel indulgences. Ask about it at the hotel.
  • Partners:
    • Redeem for products and services from Starwood's slist of partners.
  • Moments:SM
    • Redeem for once-in-a-lifetime experiences.

Additonal Platinum Preferred Benefits to Embrace:

  • Buy Starpoints to achieve free nights, free flights or room upgrades faster.
  • Enjoy an exclusive 35% discount at more than 125 participating destinations worldwide, including Hawaiian resorts and European cities8.
  • Redeem Starpoints instantly online, over the phone or at the hotel.
  • Transfer Starpoints between accounts with members of the same household.
  • Enjoy Free Nights even faster - The Starwood Preferred Guest Credit Card from American Express, lets members earn Starpoints faster
  • Starpoints never expire as long as members have Starpoints activity at least once every 12 months.

The Same Terms and Conditions Apply from Member Benefits:

 

Arrival Gift?

Yes*
Preferred Guest
Gold Preferred
Platinum Preferred

Arrival Gift Info

  • Arrival gifts provided for Platinum Preferred members.

Blackout Dates Info

  • Free Night Awards are not subject to blackout dates, apply to standard rooms only, are non-commissionable, and require advanced reservations.
  • Free Night Awards must be redeemed at the time of reservation by contacting the regional Customer Contact Center or through the Internet.

Free Continental Breakfast?

No

Free Internet Access?

Yes*
Guest Preferred
Gold Preferred
Platinum Preferred

Free Internet Access Info

  • Free in-room internet access provided for Platinum Preferred members.

Guaranteed Availability?

Yes*

Guaranteed Availability Info

  • Blackout dates apply
  • Reservation must be made 72 hours in advance of check-in day.

 

Late Checkout?

Yes*
Guest Preferred
Gold Preferred
Platinum Preferred

Late Checkout Info

  • 4 p.m. late checkout available to Gold Preferred and Platinum Preferred members.

Lounge Access?

Yes*
Guest Preferred
Gold Preferred
Platinum Preferred

Lounge Access Info

  • Platinum Preferred Members enjoy complimentary access to the hotel gym and Executive and Club Level lounge.


No Expiration of Points?

Yes*

No Expiration of Points Info

  • Starpoints never expire as long as members have Starpoints activity at least once every 12 months

 

Online Account Management?

Yes

Room Upgrade?

Yes*
Guest Preferred
Gold Preferred
Platinum Preferred

Room Upgrade Info

  • Automatic room uprgrades for Gold Preferred and Platinum Preferred members.

Sponsoring Companies

Sponsoring Rewards Cards

Current Promotions

Currently No Promotions

*Disclaimer: See the online application(s) for details about terms and conditions of all offers. To confirm terms and conditions, click on the "Sign Up" button and review info on the terms page. We expend substantial effort to maintain accurate information. However, all information on the site is presented without warranty.